Privacy policy

You can visit our site without giving personal details. We merely store access data which is not personally identifiable, such as the name of your Internet service provider, the web page you have come from to visit our website, or the name of the file that you have requested. This data is assessed exclusively for the purpose of improving our services and cannot be traced back to you.

We collect, process, and save your personal data only where this is required for the processing and handling of your order and potential later implied warranties as well for advertising purposes. Personal information is collected if you provide them as part of your order for goods or opening an account or registering for the newsletter. Right of objection for use of data for the purpose of advertisement or market research or opinion polling.

Of course, you can at any time object to the further use of your data for advertisement or marketing purposes – even as far as these are lawfully valid withouth your consent (e.g. mail advertisement) – via a simple message in which you object to the use without any costs arising from your end aside from the transmission costs arising from the basic tariff. This notice is not a function as consent on your part to a use of your data for advertising purposes.

A transmission of you personal data only takes place to service providers in the context of executing your order (transport companies, logisticians, banks).

We use cookies on our websites in order to make the use of our online offers easier. Cookies and flash cookies are small text files that are saved on the computer of a user when they visit a website.

The number of your visits and orders is saved, in order to increase the general quality of services and user behavior. The statistical data on the use of the site will be collected anonymously.

The entry of personal or business data (email addresses, names, addresses, etc.) is done on a voluntary basis by the user. The data is handled confidentially and not disclosed to third parties.

The use of contact data or comparable data published in the context of the imprint such as addresses, telephone and fax numbers and email addresses by third parties to transmit not explicitly requested information is prohibited. In case of violation, we reserve the right to take legal steps.

This website is uses Google Analytics, a web analyzing service by Google Inc. («Google»). Google Analytics also uses so-called “cookies”, meaning text files that are saved on your computer and make the analysis of your use of the website possible. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services related with website use and internet use.

Google may also transfer this information to third parties, insofar required by law or insofar third parties process the information on behalf of Google. Google will not associate your IP address with other data held by Google.

You can refuse the use of cookies by changing the settings on your browser; however, we point out that you may not be able to use all features of this website in this case. By using this site, you consent to the processing of data about you by Google in the manner described above and for the aforementioned purpose.

According to the Federal Data Protection Act, you have a right to free information about your stored data and a right to rectification, blocking or erasure of data and of the fundamental reasons of creditworthiness-related adverse decision, the announcement of raised or stored probability values for this, their occurrence and the data types used for this purpose.

Social plugins are used from facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins can be identified by a Facebook logo or the word "Facebook". If you, for example, klick the "like" button or enter a comment, the corresponding information from your browser is sent directly to Facebook and stored there. Furthermore, Facebook makes your preference public for your Facebook friends. If you are logged into Facebook, Facebook can directly assign your visit to our site to your Facebook account. Even if you are not logged in or have no Facebook account, your browser transmits information (e.g., which website you have visited, your IP address), which are stored by Facebook. Details of the handling of your personal data by Facebook and your related rights, please refer to the privacy policies of Facebook: http://www.facebook.com/policy.php. If you do not want Facebook to associate the data collected about you on this website with your Facbook account, you must log out of Facebook before you visit our website.

Twitter and the re-tweeting function, so-called social plugins by twitter.com, are offered on this website and operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107. If you use the retweet function, the web pages you visit are disclosed to third parties and connected to your Twitter account. Details on the handling of your data by Twitter and your rights and settings options for protecting your personal data can be viewed in the privacy policies of Twitter: http://twitter.com/privacy

This website contains "Addthis" plugins that will allow you to set bookmarks or share interesting website content. Cookies are used when using "Addthis". The data generated is transmitted to the Add This LLC in the USA and processed there. For more information on data processing by Add This LLC and the data protection used by Add This LLC, see www.addthis.com/privacy.

We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. However, you should always handle your access information confidentially and close the browser window when you have finished your communication with us, especially if you share your computer with others.

Contact for privacy policy

For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data and revocation of consents granted, please contact us at: service@haveitback.com

Revocation of consent

You may have expressly granted the following consent/s. We would like to point out that you can revoke your consent for the future at any time. Permission to e-mail advertising

I would like to receive interesting offers via email. My email address will not be shared with other companies. This consent to the storage and use of my e-mail address for advertising purposes can be revoked at any time with effect for the future without the rise of costs other than the transmission costs according to the basic rates.

The cooperation with Nachbarschaft.net allows a more comprehensive and cross-platform search for lost property. Loss messages and found items are now displayed on the maps and the radar of the Nachbarschaft.net app. Searchers and finders can now immediately check whether a matching entry was placed in the area.

As part of this collaboration with Nachbarschaft.net, the following data of entrys made via Have it Back is transferred:

Title of the entry (wedding ring lost)
Date of event (12.01.2016)
Status (lost)
Category (jewels)
Location (Moerfelder Landstrasse)
ZIP (60598)

If your entry is deleted at Have it Back, it is also deleted at Nachbarschaft.net soon after.